Chain Trace Labs
1
Your Details
2
Transaction Info
3
Incident Details
4
Review Path
Secure case intake

Submit your case details

Share the transaction and incident information available to you. Never include a seed phrase or private key.

Step 1 of 4

Tell us about yourself

We need a way to deliver your report and follow up if we have questions. Handled per our Privacy Policy & Terms of use.

Step 2 of 4

Transaction details

The TXID is the most important piece of information for our trace. Find it in your wallet's transaction history.

Not sure where to find it? Email support@chaintracelabs.com

Paste the full transaction hash exactly as it appears.

Not sure? Leave the network, cryptocurrency, amount and date blank. We will use the transaction evidence to establish available details and flag anything that needs clarification.

This is your wallet - not the scammer's.
Step 3 of 4

Tell us what happened

The more context you provide, the better we can structure and interpret the trace.

Need help completing this step? Email support@chaintracelabs.com

Max 3,000 characters. Do not include private keys or seed phrases.
Step 4 of 4

Review and continue

Confirm the investigation service and choose the route that works for you.

Complete forensic investigation

Submit your case for professional investigation.

We will review the available transaction evidence, follow relevant fund movements, document material findings and identify practical next actions.

One-time fee
$499USD
No subscription
Professional review Evidence-led findings Clear next actions
Need a free first step?

Start with Community Impact.

If the investigation fee is currently out of reach, SafeStart can help you organise the incident and preserve evidence. You can also request consideration through our Community Impact support programme.

Community support is reviewed case by case and depends on eligibility, safety and available capacity.
Please select a review path to continue.